Lean User experiences for your service (or product) with your team
The better you know your users or customers the better services (and products) you can design for them. Get to know them in a spimple and easy way.
Stop wasting time and money on features that makes no user or customer happy. Focus instead on what really matters, like delivering a positive experience for your customers, users or visitors.
Why not let your customers participate in your development? Their opinions and thoughts about your service or product will make a big difference in the end. Why not take notice of it sooner?